We make Performance, Efficiency and Service Quality become your competitive advantage
Established in 2009, Elation Group (Elation Services Co., LTD.) has its origins in Switzerland and is today headquartered in Ho Chi Minh City, Vietnam.
Elation Group is Asia’s official provider of “accueil” language courses for tourism and hotel staff and is in close cooperation with the Hotel Management School Thun (Switzerland), the Swiss Hotel Association and ICC (Germany). “accueil” language courses are internationally accredited certifications of foreign language competence which help tourism and hotel staff in all levels to develop necessary and industry relevant communication skills.
Moreover, the group provides customized training courses for line employees, supervisors and managers who are working in the catering, franchising, hospitality or service industry. Elation’s training courses enhance the participants’ qualities of delivering an excellent service and improve the participants’ professional and industry specific knowledge. The training only covers needed and relevant topics and incorporates your policies, procedures and documents (if desired) so that every participant understands their importance from an industry expert.
Besides training, Elation Group also offers assistance and consulting services to hoteliers, restaurateurs and franchisors such as designing, improving and implementing concepts, policies, procedures, service delivery systems and business processes.
All courses and consultancy services are based on a need analysis and delivered fully customized. That is, Elation’s customers can decide where, how often and when the sessions take place. All training courses and consulting services are executed by industry professionals who work in a professional, dedicated, reliable and passionate manner.
The flexible and tailor-made services but as well the success orientated pricing policy underline what Elation is all about, your: Solution to elevate Business Performance and Service Quality.